Every human has a character and a personality so is the organization. Just as an individual’s personality has many facets, an organization’s composition is also multidimensional. An organization irrespective of its size will exhibit different characteristics depending upon the parameter used for evaluation. Therefore, conventional linear assessment to drive change may not succeed fully to deliver the benefits.
An organization displays a rainbow of competencies across different functions. The functions are responsible to deliver the ‘intents’ in the form of measurable benefits. A ‘seller’ organization’s competencies in a function may be the same academically as that of ‘Buyer’ organization but the ‘intent, perspective and measurements’ of benefits differ significantly. The approach of ‘One size, fits all’ is not be effective in such scenarios.
Therefore, to analyse the organizations’ current state, it is necessary to assess the organization from different dimensions. These dimensions are ‘Competency to deliver’ and the ‘Perspective’ of existing capabilities.
What is Capability?
Competency + Process + Culture = Capability to Realize Intended Benefits